Frequently Asked Questions

Does Aqua Blue Crew service above ground swimming pools?

We do not service above ground swimming pools unfortunately. 


How do you ensure the safety of my pool?

Our technicians are trained to adhere to safety standards and protocols while servicing your pool. We regularly inspect and maintain pool equipment to ensure it operates safely.


How do I schedule a service?

You can schedule a service by calling, texting, or emailing us. An alternative option is to send  your request through our contact us section on our website.  Our team will get back to you promptly to answer any questions and confirm your appointment.


How can I prepare my pool for the service visit?

Please ensure that the area around the pool is accessible and free of obstacles. If you have any specific concerns or requests, let us know in advance! 


What causes a green pool?

A green pool typically results from algae growth.
Algae can occur due to several factors:
Insufficient Sanitization: Low levels of chlorine or other sanitizers allow algae to thrive.
Poor Circulation: Inefficient water circulation can lead to stagnant areas where algae can grow.
High Phosphates: Phosphates from fertilizers, organic debris, or even some pool chemicals can fuel algae growth.
pH Imbalance: If the pH levels are too high or too low, it can affect the effectiveness of sanitizers.
Debris Accumulation: Leaves and other organic matter can decay in the water, providing nutrients for algae.
Warm Water Temperatures: Warmer water can accelerate algae growth.


How do you clean a green pool?

To clear a green pool, it’s important to shock the pool with chlorine, adjust pH levels, and ensure proper filtration and circulation.
Regular maintenance can help prevent it from turning green again.


Useful tips for maintaining a clean and safe swimming pool:

Regular Testing: Test Water Chemistry: Check pH, chlorine, alkalinity, and stabilizer levels at least once a week.
Proper Sanitization: Use Chlorine or Alternative Sanitizers: Regularly add chlorine or consider alternatives like bromine or saltwater systems.
Shock the Pool: Shock your pool every few weeks, or after heavy use or rain, to kill bacteria and algae.
Effective Filtration: Run the Pump: Operate your filter pump for at least 8-12 hours a day, especially during peak swimming season.
Clean or Replace Filters: Clean cartridge filters regularly and backwash sand filters as needed.
Skimming and Brushing: Skim Daily: Remove leaves, debris, and insects from the surface daily. Brush Walls and Floors: Brush pool surfaces weekly to prevent algae buildup.
Maintain Water Levels: Check Water Levels Regularly: Keep the water level balanced to ensure proper skimming and filtration. Add water as needed.
Control Algae Growth: Use Algaecides: Consider using algaecides as a preventive measure, especially in warmer months.
Ensure Proper Sunlight Exposure: Trim trees and shrubs that may block sunlight, which helps prevent algae growth.
Safety Measures: Install a Pool Fence: Use a childproof fence around the pool area to prevent accidents.
Keep Safety Equipment Handy: Have life rings, poles, and a first aid kit accessible.
Winterization: If you live in a colder climate, properly winterize your pool to prevent damage during the off-season.
Regular Maintenance Checks: Inspect Equipment: Regularly check pumps, filters, and heaters for proper functioning.
Monitor for Leaks: Keep an eye out for any leaks in the pool or plumbing.
Educate Swimmers: Teach Pool Safety: Ensure everyone knows the basic safety rules, such as no running and knowing how to swim.

Implementing these tips can help keep your pool inviting and enjoyable all season long! If you have specific questions or need more detailed advice, feel free to ask!

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